.mmc-chat [hidden]{display:none!important}.chat-launch{position:fixed;right:24px;bottom:max(24px,env(safe-area-inset-bottom));z-index:4;border:0;border-radius:28px;background:#2b6aaa;color:#fff;min-height:52px;display:flex;align-items:center;gap:9px;padding:12px 20px;box-shadow:0 5px 20px #163a602b;font:inherit}.chat-unread{width:10px;height:10px;border-radius:50%;background:#ffd788}.chat-launch:focus-visible{outline:3px solid #163a60;outline-offset:4px}#chat-dialog{position:fixed;inset:auto 24px 24px auto;margin:0;padding:0;width:390px;max-width:calc(100vw - 32px);height:640px;max-height:calc(100dvh - 32px);border:1px solid #cddbe5;border-radius:12px;color:#1f2c39;background:#fff;box-shadow:0 16px 60px #163a6033;overflow:hidden}#chat-dialog[open]{display:flex;flex-direction:column}#chat-dialog::backdrop{background:#102b453b}.chat-heading{display:flex;justify-content:space-between;align-items:center;flex-shrink:0;padding:17px 20px;color:#fff;background:#2b6aaa}.chat-heading h2{font-size:18px;letter-spacing:0}.chat-heading p{font-size:12px;color:#fff;margin:3px 0 0}.chat-heading button{color:#fff;background:transparent;border:0;font-size:26px;width:44px;height:44px}.chat-heading button:focus-visible{outline-color:#fff}.chat-body{padding:18px 20px;overflow:auto;min-height:0;flex:1}.chat-status{font-size:13px;color:#93412e;overflow-wrap:anywhere}.chat-status:empty{display:none}.chat-status:not(:empty){margin-bottom:14px}.chat-intro{font-size:14px;margin:0 0 22px;line-height:1.8}.mmc-chat form{display:grid;gap:12px}.mmc-chat label{font-size:13px}.mmc-chat input:not([type=file]),.mmc-chat textarea{width:100%;padding:10px 12px;border:1px solid #8293a0;border-radius:4px;color:#1f2c39;font:inherit;min-height:44px}.mmc-chat textarea{resize:vertical;max-height:180px}.mmc-chat textarea::placeholder{color:#526f83}.mmc-chat button{font:inherit;cursor:pointer}.mmc-chat button:disabled{opacity:.65;cursor:wait}.mmc-chat .chat-primary{min-height:44px;background:#2b6aaa;border:1px solid #2b6aaa;color:#fff;border-radius:4px;padding:9px 16px;font-size:14px}.chat-help{font-size:12px;color:#526f83;line-height:1.8;margin:0}.chat-actions{display:flex;justify-content:space-between;gap:12px}.chat-actions button,.chat-text{border:0;background:transparent;color:#315d80;min-height:44px;padding:8px 0;font-size:13px}.chat-sessions{padding:0;list-style:none;margin:10px 0 20px}.chat-sessions li+li{border-top:1px solid #dfe4e9}.chat-sessions button{display:grid;gap:3px;width:100%;text-align:left;padding:12px 0;border:0;background:transparent;min-height:60px;color:#1f2c39}.chat-sessions small{color:#526f83}.chat-messages{list-style:none;padding:0;margin:12px 0;display:flex;flex-direction:column;gap:14px;max-height:260px;overflow:auto}.chat-messages li{max-width:90%;align-self:flex-start;white-space:pre-wrap;overflow-wrap:anywhere;background:#edf3f8;border-radius:8px;padding:10px 12px;font-size:13px}.chat-messages li[data-sender=Customer]{align-self:flex-end;background:#e4f0fc}.chat-messages li small{display:block;color:#526f83;margin-bottom:3px;font-size:11px}.chat-messages img{max-width:100%;max-height:180px;object-fit:contain}.chat-messages a{text-decoration:underline;color:#315d80}.chat-typing{font-size:12px;color:#526f83;min-height:20px}.chat-compose-actions{display:flex;justify-content:space-between;align-items:center;gap:12px}.chat-file-label{display:flex;align-items:center;min-height:44px;color:#315d80;cursor:pointer}.chat-file{max-width:180px;font-size:12px}.chat-footer{display:flex;justify-content:space-between;align-items:center;padding:6px 20px;border-top:1px solid #dfe4e9;flex-shrink:0;font-size:13px}.chat-footer a,.chat-footer button{min-height:44px;display:flex;align-items:center;color:#315d80}.chat-footer button{background:transparent;border:0}.mmc-chat button:focus-visible,.mmc-chat input:focus-visible,.mmc-chat textarea:focus-visible,.mmc-chat a:focus-visible{outline:3px solid #2b6aaa;outline-offset:3px}.mmc-chat .chat-heading button:focus-visible{outline-color:#fff}@media(max-width:480px){.chat-launch{right:16px;bottom:max(16px,env(safe-area-inset-bottom));min-height:48px;padding:10px 16px;font-size:13px}#chat-dialog{inset:auto 8px max(8px,env(safe-area-inset-bottom)) 8px;width:auto;max-width:none;max-height:calc(100dvh - 16px);height:660px}.chat-body{padding:16px}.chat-heading{padding:12px 16px}.chat-footer{padding-inline:16px}.chat-file{max-width:145px}}
.chat-staff{display:grid;grid-template-columns:280px minmax(0,1fr);gap:36px}.chat-staff>aside{border-right:1px solid #dfe4e9;padding-right:24px}.chat-staff h2{font-size:19px}.chat-staff .chat-messages{min-height:240px;max-height:500px}.chat-staff .chat-sessions button[aria-current=true]{color:#2b6aaa;font-weight:600}.chat-staff .chat-file{max-width:220px}.chat-staff .chat-status{margin-block:12px}@media(max-width:760px){.chat-staff{grid-template-columns:minmax(0,1fr);gap:24px}.chat-staff>aside{border-right:0;border-bottom:1px solid #dfe4e9;padding:0 0 16px}.chat-staff .chat-sessions{max-height:220px;overflow:auto}}

.mmc-chat .chat-heading button{font-size:26px}
.chat-file{min-width:0;flex:1}.chat-compose-actions .chat-primary{flex-shrink:0}

.chat-availability{padding:12px 14px;margin-bottom:16px;border:1px solid #d6e2eb;background:#f3f7fa;border-radius:6px}.chat-availability [data-chat-availability]{margin:0 0 6px;font-size:13px;color:#526778;font-weight:600}.chat-availability [data-chat-availability]::before{content:"";display:inline-block;width:8px;height:8px;border-radius:50%;background:#718491;margin-right:7px}.chat-availability [data-online=true]{color:#226343}.chat-availability [data-online=true]::before{background:#2b8056}.chat-availability .chat-primary{margin:6px 0 10px}.chat-receipt:empty{display:none}.chat-receipt:not(:empty){margin-bottom:12px;color:#226343}

.chat-claim{padding:12px 14px;background:#f3f7fa;border:1px solid #d6e2eb;border-radius:6px;margin-block:14px}.chat-claim [data-chat-claim-status]{font-size:14px;margin:0 0 8px}.chat-claim .chat-actions{justify-content:flex-start;align-items:center;gap:20px;margin-bottom:6px}

.chat-notification-history>.chat-help{max-width:780px;margin-bottom:24px}.chat-notification-records{list-style:none;padding:0;margin:24px 0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.chat-notification-records article{border:1px solid #d6e2eb;border-radius:6px;padding:22px;height:100%;background:#fff}.chat-notification-records header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:18px}.chat-notification-records h2{font-size:18px;margin:0}.chat-notification-state{font-size:12px;color:#315d80;background:#edf3f8;padding:5px 10px;border-radius:4px}.chat-notification-state[data-state=uncertain],.chat-notification-state[data-state=failed]{color:#8b3927;background:#fff0e8}.chat-notification-state[data-state=complete]{color:#226343;background:#eaf5ef}.chat-notification-records dl{display:grid;grid-template-columns:78px minmax(0,1fr);gap:12px 16px;font-size:13px;margin:0}.chat-notification-records dt{color:#526f83}.chat-notification-records dd{margin:0;overflow-wrap:anywhere}.chat-notification-records a{text-decoration:underline;color:#315d80;display:inline-block;min-height:32px}.chat-notification-history a:focus-visible{outline:3px solid #2b6aaa;outline-offset:3px}@media(max-width:760px){.chat-notification-records{grid-template-columns:minmax(0,1fr)}.chat-notification-records article{padding:18px}.chat-notification-records dl{gap:10px 12px}}